Sales and Customer Service: Toll Free: 1.866.SPYVILLE (1.866.779.8455)
Email:
sales@spyville.com
Tech Help: Phone: 866.779.8455 Email: info@spyville.com Our Return
Address: All of our items are
guaranteed by the manufacturer for 1 full year or longer unless stated
otherwise. The warranty work is
provided by either us or the manufacturer. Please call us at
1-866-779-8455 for warranty mailing address.
Please have your order number ready. Spyville.com LLC P.O. Box 355
Monterey, TN. 38574
Hours: 10am - 5pm (CST) Monday-Friday Spyville.com has been in operation
since 1997.
We are a real Spy Shop. Our owners and employees consist of Private
Investigators, retail specialists,
networking and web design professionals. You can be sure that when you
call or visit us in person or
online you will be in contact with a representative that has a vested
interest in customer service and satisfaction.
We provide our own tech and email support. Each item on Spyville.com has
been tested and we do our
best to give reliable descriptions for each item. If you notice an
error please contact us at
sales@spyville.com
Please use the links below to navigate to our information. You can
always email us @
sales@spyville.com or
call us toll free 1-866-779-8455 with any questions or to place an
order. We ship most items same day from
Tennessee, if the order is placed before 3:00 PM CST. We do sometimes
ship from an alternative location
(Known as drop shipping) if the item is not in stock in our facility. We
try to keep all of our items in stock here
but from time to time we do run short of stock that is when we use a
drop ship service provided by our suppliers.
Unlike many other companies we answer our own phones. So you may be
asked to leave a message from
time to time, rest assured we make every attempt to call back whenever
possible. Please be sure to Leave a
name and a number so we can contact you. Often times we receive messages
that do not have names and
we usually do not call if we are unsure who to speak to as this may
someone else know what you are doing.
Our average phone call is approx 10 minutes. If you choose not to leave
a message, please feel free to call back
You can also email us with your number and a time to call and we will be
happy to call you.
We use the equipment we sell. We actually handle the equipment and try
it here in our location before selling it.
We do not follow the large corporation methods of just putting
everything on a website and trying to sell everything.
You can be sure that someone here has used the items we sell even if
just to connect it and test it for a
few minutes. With this method we are able to provide real tech support
not just read a manual and tell you what it says.
Our suppliers are also picked carefully and we expect them to not only
provide products but offer our customers support
beyond what we have encountered.